At Novva RasayanaBio LLP, we strive to provide high-quality
herbal products to our customers. We understand that sometimes you may need to
return a product, and we want to make that process as simple as possible.
Please read our refund and returns policy below for more information.

Refund Policy:

Unfortunately, we do not offer refunds for our products. All
sales are final, and we cannot accept returns or exchanges. We apologize for
any inconvenience this may cause.

Incase if the refund is approved, the refund will be processed in the original mode
of payment within 7 to 14 working days.  

Returns Policy:

We do not accept returns or exchanges for any of our products.
However, if you receive a damaged or defective product, please email us
at support@rasayanabio.com within 48 hours of receiving your order.
Please include your order number and a photo of the damaged or defective
product in your email. We will review your request and may offer a replacement
or store credit at our discretion.

After processing the return, the refund will be processed in the original mode of
payment within 7 to 14 working days.

Contact Information:

If you have any questions about our refund and returns policy or
need assistance with an order, please do not hesitate to contact us
at support@rasayanabio.com We are available Monday through Saturday
from 9:00 am to 6:00 pm IST.

Thank you for choosing Novva RasayanaBio LLP for your herbal
needs. We appreciate your business and strive to provide the best customer
service possible.